Frequently Asked Questions

  1. Do you sell watches made of pure solid stainless steel or just stainless steel coated?
  2. Do the links in your Rolex replica watches use screws or just pins?
  3. Do all replica watches come with the hack mechanism?
  4. Do your replica Rolex watches come with a solid stainless steel back and the green Rolex hologram sticker?
  5. Do the Rolex replicas sold on your website come with the serial number/band number on the last link?
  6. How do I set/adjust the time for my automatic replica watch?
  7. How do I set/adjust the date?
  8. What other typical features can I find only in your replica watches?
  9. How much does shipping cost?
  10. What shipment methods do you use?
  11. How long does it take for the item to be delivered once the order is placed?
  12. Do you ship to P.O. boxes?
  13. Do you ship to countries other than the USA?
  14. Is the package insured when shipped?
  15. Is your packaging discreet? Will people know what is inside?
  16. Can you ship the order to me overnight?
  17. What payment methods do you accept?
  18. Do you accept Cash on Delivery (COD)?
  19. When will my credit card be charged?
  20. When will my credit card be charged?
  21. Can I cancel my order after it is placed with your online store?
  22. Do you have a privacy policy?
  23. How can I contact your site or customer support staff?

1. Do you sell watches made of pure solid stainless steel or just stainless steel coated?

We only sell the highest quality pure solid stainless steel replicas. We have heard many stories of customers who have been ripped off by replica companies that sell stainless steel coated watches, which after wearing them for some time, the stainless steel wears off, exposing the brass/aluminum body, which renders the watch utterly worthless. Our advice is to ALWAYS insist on pure solid stainless steel replicas.


2. Do the links in your Rolex replica watches use screws or just pins?

Cheap replica watches have links which are connected by pins. These need to be hammered out when you need to adjust the links. Do not waste your time on these replicas. High quality replicas such as those sold on our site, as well as genuine Rolex timepieces, use threaded screws in the links and not pins. Screws are easily removable using a screwdriver when you need to adjust for band size.


3. Do all replica watches come with the hack mechanism?

The hack mechanism can only be found in high quality automatic movement watches from any brand, whether it's Rolex or Omega. The hack mechanism is a feature that stops the second hand from moving when the crown is pulled out to set or adjust the time, and is almost never found on replicas, and is usually a dead giveaway for a replica watch. Only high quality replicas like those on our site have this hack mechanism.


4. Do your replica Rolex watches come with a solid stainless steel back and the green Rolex hologram sticker?

All the replica Rolex watches sold on our site come with replicas with a solid stainless steel back and the green Rolex sticker with model number and logo. Replica watches that come with a see-through glass back are a dead giveaway for poor quality.


5. Do the Rolex replicas sold on your website come with the serial number/band number on the last link?

Just like the genuine Rolex watches, our replica Rolexes have the serial and band model number located on the final links/last piece of the watch. Poorly made replicas will not have this distinguishing feature.


6. How do I set/adjust the time for my automatic replica watch?

If you have a screw-in lock watch, you will first need to turn the button in a counter-clockwise direction and then gently pull the button out a little. We recommend that you use your first two fingers and your fingernail as a lever to pull the button out very gently. If this is done correctly, you will feel a little 'click'. If you have a watch with a date function, the first step would be to adjust the date followed by the time. Now set the time by turning it counter-clockwise. Turn the minute-hour hands forward until the correct time is set, then push the button back and turn it clockwise for several rounds until it is locked in position.


7. How do I set/adjust the date?

To set the date for your replica watch, first pull the crown out of its initial locked position as described above. You will then set the date (and day if you own a Rolex Day-Date model), followed by time. Set the date by turning the button in one direction. When you are done, push the button back to its initial position, flushed with the case, and turn the button clockwise for a few rounds.


8. What other typical features can I find only in your replica watches?

All replicas sold on our site come with the following features:
*Screw-in crown
*One-directional rotating bezel
*Appropriate Rolex markings on the crown and dial
*Heavy feel
Other companies will claim that to have all of the above features the watch will retail for $800, or even $1000 and above, but you are guaranteed to find all of the above features in our watches for the affordable prices that you see.


9. How much does shipping cost?

Please refer to the Shipping and Returns page for the latest shipping rates.


10. What shipment methods do you use?

We use a variety of reputable shipping companies depending on the delivery location. We commonly use DHL, UPS and EMS Speedpost.


11. How long does it take for the item to be delivered once the order is placed?

Please check our Shipping & Returns page for details. In general, we ship out all orders within 48 hours upon receipt, if the item is in stock.


12. Do you ship to P.O. boxes?

Yes, we ship to P.O. boxes.


13. Do you ship to countries other than the USA?

Yes, we ship to most international locations. If you do not see your country listed on checkout, please contact us.


14. Is the package insured when shipped?

We fully guarantee delivery when you order from our site. As such, if you do not receive your order for any reason whatsoever, we will reship your order to you for free.


15. Is your packaging discreet? Will people know what is inside?

Rest assured that your order will be shipped in a discreet packaging. It will not mention the contents anywhere on the packaging.


16. Can you ship the order to me overnight?

We are unable to ship out orders overnight given the sheer volume of orders we receive every day.


17. What payment methods do you accept?

We accept payment by VISA or MasterCard on our secure website at the moment.


18. Do you accept Cash on Delivery (COD)?

Unfortunately, we do not accept COD orders. Research shows that more than 90% of COD orders are unauthorized or fraudulent and hence we would rather avoid this. Having said that, we know that the remaining 10% are honest customers and we are sorry for any inconvenience caused.


19. When will my credit card be charged?

Your credit card will be charged when your order has been processed by our billing department. If additional verification is required to process your order, you will be contacted by our billing department.


20. Are there any hidden fees, besides the item price and the shipping charge?

There are NO hidden fees, apart from the product and shipping charges.


21. Can I cancel my order after it is placed with your online store?

All orders are processed almost immediately when placed, and hence you cannot cancel your order once placed. If you would like to exchange the ordered item for another one, you can contact one of our customer support representatives for assistance.


22. Do you have a privacy policy?

Yes we have a strict privacy policy. Rest assured that we will not divulge our customers' details to a third party.


23. How can I contact customer support?

You can contact us by phone, live chat or using the form on the Contact Us page. Please do not hesitate to contact us if you have any questions at all on any matter concerning our products online. Happy shopping!


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